Rooted Connections Counseling is seeking an intake coordinator to manage our large referral base, request for services, and connections to our clinical team.
Job Overview: Manages inquiries from potential clients, and matches them with appropriate therapists, manages
waitlist and referrals.
Responsibilities and Duties:
1) Oversees response to new client inquiries
? Coordinates response to new patient inquiries via phone and email with 48 hours from initial contact
? Oversees process of phone screening with interested clients, in accordance with intake protocol
(see Employee manual for details of intake protocol ), including assigning phone screenings for
clinicians/intake team when appropriate
? Oversees process of phone screening with interested clients, in accordance with intake protocol
(see Employee manual for details of intake protocol ), including assigning phone screenings for
clinicians/intake team when appropriate
2) Works with practice owner to develop and modify intake process as needed, including the process of
? intake screenings
? assignment of cases
? tracking client inquiries and intake information
? providing referrals when appropriate, within or outside of the practice
? assignment of cases
? tracking client inquiries and intake information
? providing referrals when appropriate, within or outside of the practice
3) When appropriate, manages practice waitlist.
4) Communicate with practice owner and clinicians as needed about intake processes, trends in inquiries, and potential client needs.
Commitment and compensation:
4) Communicate with practice owner and clinicians as needed about intake processes, trends in inquiries, and potential client needs.
? W2 position, paid hourly
? salary: $25/hour
? anticipated to require 25-30 hours per week, with the potential for increased hours depending on
applicants’ ability to perform additional duties
? position can be done remotely, but preference will be given to applicants who live in Chicago, as
there are occasional in person requirements
Qualifications:
? salary: $25/hour
? anticipated to require 25-30 hours per week, with the potential for increased hours depending on
applicants’ ability to perform additional duties
? position can be done remotely, but preference will be given to applicants who live in Chicago, as
there are occasional in person requirements
? Bachelor’s degree in psychology or related field
? Prior experience working with children and families; a clinical role is preferred but not required
? excellent organization and time management skills
? detail oriented
? the ability to problem solve think ahead for a complex system with many moving parts
? someone who is interested in being a part of a team for the long term! We are seeking someone who
can make at least a two year commitment to our group.
Interested applicants should apply via email to Dr Michelle Cutler. Please submit include a resume and an? Prior experience working with children and families; a clinical role is preferred but not required
? excellent organization and time management skills
? detail oriented
? the ability to problem solve think ahead for a complex system with many moving parts
? someone who is interested in being a part of a team for the long term! We are seeking someone who
can make at least a two year commitment to our group.
email introduction with your application! Applications should be sent to
mcutler@rootedconnectionscounseling.com
